Warranty Info

Contact Grinns
Grinns works for you and will help with your service requests. If it is necessary to return a product please contact Grinns. Authorization is required for product replacements and to assure proper handling of returns and credits.

Carrom®/Drueke Company Warranty
Carrom®/Drueke Company have a one year guarantee against defects in parts or workmanship.

Read Grinns Pledge of Satisfaction. Email satisfaction@grinnsbilliardcafe.com with your request.

Carrom®/Drueke Company

The Carrom Company, organized in 1889, has provided over a century of entertainment for young and old alike. From games of strategy and skill to games of just plain fun, Carrom was a part of American family life for our grandparents and will be around for our grandchildren in the years to come.
Carrom continues to strive to make available their popular line of family-oriented games to you, our customer. As always, Carrom's motto and production goal remains "Quality Games for the Entire Family," which is a task Carrom takes seriously. Carrom uses input from a highly skilled production force, their management team, and from you to improve existing games and develop new product line offerings.

In 1990 Carrom purchased The Drueke Company, helping to expand their product line and expertise in game manufacturing. The Drueke Company is America's oldest manufacturer of traditional board games, starting in the early 20th century. The chess boards and chess accessories they offer are second-to-none, using nothing but the finest walnut, maple and aspen for their products. The chess board is their oldest product now being manufactured with the cribbage board a close second. In addition, they are the only manufacturer today with a complete line of round wooden poker chip racks ranging from the 200 - 500 chip capacity.

Shipping Info

All "In Stock" orders placed Monday through Friday usually ship within 2-4 business days.

Items made to order require additional time prior to being shipped. This will be noted on the product description page.

Item will be shipped by common carrier, like Yellow, South Eastern, etc. Please allow 1 to 2 weeks for delivery by common carrier. Also, most common carrier deliveries are made by tractor-trailer, so they must have access and be able to maneuver into your location.

For common carrier, there is an additional charge if you want your item unloaded or delivered inside the premises. To avoid this additional charge, please make your own arrangements to unload the item.

PLEASE NOTE: Additional charge for unloading or delivery inside is not included with standard common carrier shipping, and must be quoted on an individual basis. Please email orders@grinnsbilliardcafe.com if you would like to be quoted a price for this additional service.

Deliveries by common carrier may also be made "will call" to a shipping terminal, where you arrange to have the item picked up. Please email orders@grinnsbilliardcafe.com if you would like this method of delivery. When emailing Grinns, be sure to include your order information.

For all deliveries, you must be present to accept delivery and inspect the item. Any damages or problems must be noted on the delivery receipt. If the item is dropped off and cannot be inspected immediately, the paperwork must be marked "Subject to Inspection." You have 5 total days to make any claims for damages.